We use cookies to provide visitors with the best experience on our website. You can learn about how we use them and your choices by visiting our Personal data usage & protection


Madnix Casino values your trust highly. We take all reasonably necessary steps to ensure that the data you provide is secure and safe. We also treat it according to the applicable data protection regulations. This section aims to make sure you clearly understand what information about our visitors/clients we collect, how we use it and how you as our client may manage it.

What information is personal

Any information you provide about yourself is your personal information. That includes your name, address, date of birth, email address, credit card and bank details, phone number and other information requested when registering a casino account, or which you may need or wish to provide to us otherwise.

What information we collect

We collect the information that is necessary for your identification when you create an account with Madnix casino. This information includes your name, email address, telephone number, address and date of birth. If you deposit or make a withdrawal you also need to provide your card and/or bank details, ID's information, personal documents. The cookies, your IP address, time you log in or log out, browser details, computer or mobile device details and other technical information is checked and collected regularly.

What is the cookies and how we use them

In an effort to make your experience of using our services more personalized, we collect and store the cookies. We certainly do it in compliance with EU legislation.

The cookies are basically text files featuring information about your device, their key purpose being to allow the websites provide you with improved experience (for instance, cookies allow to save website login information so the users do not need to manually type it in each time they visit the website).

Here is why we collect the cookies:

  • They help us recognize our existing customers

  • They help us understand how the visitors behave on our website, use it

  • They allow the users login to their accounts more easily

  • To make sure our website runs as intended and to possibly improve the provided service

  • To tailor our marketing activities in accordance with your interests

  • With reference to the previous reason, we collect cookies to make sure we provide you with offers that may be of interest to you.

Like any personal information, we treat the collected cookies with utter care and make sure they are secure with us.

How we store the collected personal information

We take all reasonably necessary steps to ensure that this data is secure, safe and is treated according to the applicable data protection regulations.

How we use the collected personal information

We use your IP address and other aforestated collected technical information to develop an audit trail when an update is performed or while connecting to a secure server. We use your personal information to prevent fraud, to customise your user experience, to send you confirmation emails, to provide you with special offers, important updates and other information that may be of interest to you as our client. Madnix may exchange some information during routine financial transactions with banks for processing or credit card verification services. We may also have staff operating outside the EEA that process your personal information, which includes fulfillment of your orders and support services, among other things. The EU citizens are hereby informed that the collected data may be transferred and stored outside the EEA (European Economic Area) under our supervision.

How to manage your personal information

You have the right to request a full list of what your personal information we have collected. To do that, please contact our support service at support@madnix.com. If you wish to, you have the right to change the name, phone number, email address and other information you provided before by contacting support@madnix.com.

How to unsubscribe from marketing communication

When registering the casino account, you provide Madnix casino your personal data including the email address. We use it to verify your account and to further provide you with special offers, important updates and other information that may be of interest to you as our client. If however, you wish to unsubscribe from future marketing communication, you can do it in two ways: 1) Press ‘Unsubscribe’ in our email you have received; 2) contact our support at support@madnix.com.

Right to be forgotten

You may request to remove all or parts of the personal information you provided to us. To do that, please contact us at  support@madnix.com and we will delete your personal information unless we are required to store it for a certain amount of time by the law.

Privacy Policy

Your privacy is protected by Madnix casino. Our internet security is at the forefront of the technology. We take every reasonably necessary step to make sure that your personal and banking information are equally secure with us.

Security Policy

At Madnix online casino everything is setup for maximum security and confidentiality of your personal and financial information. Your transactions, such as deposits and withdrawals are carried out with maximum security. Our payment platforms manage fund transfers to and from Madnix. Your information cannot be recovered by third parties. Madnix does not give out any of your information to third parties unless required by law. The Madnix casino team is dedicated to security and fraud prevention and monitors everything including the gaming operations. Any fraudulent activity discovered at Madnix casino will result in immediate termination of the offending account(s) and violators could face prosecution.